Synsel

The Synsel company provides technical vacancies on its website with an option to filter results based on specialty, education, experience, and more. Technicians can apply for vacancies for further interviews with Synsel advisors. During the interview, a consultant builds a list of the candidate’s skills and wishes and then searches for more job opportunities and the most relevant companies for the candidate. Once the candidate and employer are matched, Synsel hires the specialist and connects them with the company.

1. Dashboard for process management: Our team ensured business process automation with AI for a recruiting dashboard to manage hiring and sales processes in one place. We created a convenient UI with access to all calls with candidates, along with an eleven-step sales workflow.

2. Speech-to-text implementation: In the recordings section, we implemented a speech-to-text tool powered by Assembly AI to automatically generate transcriptions for every call, and create conversation summary and further action points for a manager. On top of that, every conversation is scored by the system (from 1 to 5 points) based on relevant requirements to let managers learn from their mistakes. The recording transcriptions are also used for the next steps of sales workflow, such as CV and email generation.

4. Matching system integration: Synsel’s hiring managers used to semi-automaticly sift through over 20,000 vacancies to find the best match for each candidate. Our team developed a talent sourcing automation solution that finds up to 250 best vacancies and scores them based on their relevancy to candidate’s skills and wishes. This was achieved using the RAG (Retrieval Augmented Generation) framework that employs a similarity search approach, transforming text data into the vector format to find matches between candidates' requirements and job descriptions. We also added the time needed for a candidate to get to a potential office, comparing the candidate's current location with the company's location. This option is crucial since many candidates consider time to commute as one of the priority factors in making career decisions.

6. Email generation: At the next step, the system automatically creates an email to introduce a technician to companies that fit their expectations. Synsel’s manager only needs to check the generated email for accuracy before sending and change the contact’s status based on their feedback after the email is received.

7. Integration with job aggregators: Our team ensured integration of the company’s applicant tracking system (ATS) system with third-party job platforms for accurate tracking of new relevant vacancies and their publication on the Synsel website with unique descriptions. We also implemented filters to ensure only valid data is included.