Adopt custom CRM solutions with clever assistance from DigitalSuits
Custom CRM development serves as a strategic business asset and provides a pleasant customer experience that can lead to more than 90% of clients being willing to return. By using CRM development, businesses can consolidate and manage client-centric efforts through real-time data insights and effective marketing tools. CRM systems minimize the time and effort required for customer engagement while enhancing sales cycles and pinpointing upselling opportunities.
DigitalSuits supports companies around the globe in the creation, migration, or adoption of tailored custom CRM solutions. We thoroughly analyze your individual business processes and objectives to craft CRM solutions that seamlessly align with them. If you desire to incorporate mobile functionality into your organization's CRM, enabling your team to access it via their mobile devices, manage tasks on the move, and receive real-time notifications regarding customer activity and interactions, custom CRM software can turn this vision into reality. We implement a wealth of development best practices into your CRM application to enhance its capabilities.
Our CRM development services are fully tailored to your requirements and needs
Custom CRM software development
Our team crafts personalized CRM solutions that cater to businesses of all sizes, providing scalability options to accommodate your company's growth. These custom CRM systems are meticulously tailored to meet your specific requirements and needs.
CRM modernization and optimization
An excellent benefit of a robust CRM system is its natural compatibility with other data sources and the optimization solutions we offer for your company. We are ready to maximize your CRM potential with AI or ML algorithms to automate processes for new prospects and existing clients.
Cloud-based CRM services
We design cloud-based CRM solutions to deliver automated business processes to manage the complete customer journey – from lead nurturing to opportunity management, and continued account maintenance. Through integration with external systems, you are able to engage with customers from anywhere and on any device.
CRM customization
Our CRM development company focuses on the implementation, maintenance, and support of highly customized CRM software solutions to make them perfectly aligned with your business needs and requirements. Our custom CRM developers tailor CRM features to align with your brand-specific and customer-centric activities and marketing efforts.
CRM integrations
DigitalSuits is a proficient CRM development company that provides seamless integration for your CRM platform. With third-party integrations, we help our clients enhance case escalation, deepen their understanding of each customer, and empower them to influence customer journeys across various channels.
CRM migration
We have the capability to transfer all client data, media files, and other resources from one customer relationship management software to another. Your data security is guaranteed, and we offer CRM data backup. Additionally, we perform thorough testing and data validation before your CRM program is launched.
CRM application development for mobile
The DigitalSuits team is competent at building custom CRM apps. With mobile CRM apps, you will help your managers facilitate successful deals through quick access to dashboards and analytics, calendar management, interactions with clients, email management, account updates, and more.
CRM development consulting
Our team of business analysts, product designers, AI specialists, and other experts will closely collaborate with you to create a project plan. This plan will include measurable project objectives, estimate the cost of custom CRM development, set timeframes and essential features of your unique CRM.
Explore what features you gain with CRM system development
Customer service
Establish an efficient contact center with multi-channel case capture, rule-based case routing, and rapid access to a knowledge base for your agents.
Call center
Set up automated routing for inbound calls, schedule outbound calls, and record calls for future analysis and service enhancement.
Field service
Optimize on-site visits for your field workers by reaching maximum efficiency. We digitize your field service operations to enhance the efficiency of management.
Marketing
Efficiently handle personalized, event-triggered campaigns across various marketing and advertising channels.
Lead сapture
Integrate your CRM with all lead generation sources and eliminate the need for time-consuming manual lead registration processes.
Sales
Enhance the speed and quality of lead processing with real-time AI assistance, achieve end-to-end visibility in your sales pipeline, and enable efficient daily task management.
Customer self-service
Establish a platform where customers can easily discover solutions to common challenges, reducing the workload on your customer service team
CPQ and billing
Manage your pricing data, including multiple price books, seasonal discounting, multi-tier pricing, and more, while also automating the generation of quotes and invoices.
Order fulfillment
Enable various order fulfillment scenarios, enhance order routing with intelligent allocation to diverse inventory locations, and efficiently handle order returns
Why DigitalSuits is the right CRM software development partner
Diverse service offerings
Our team provides a comprehensive spectrum of custom CRM development services suitable for businesses of all sizes, from small enterprises to large corporations. You have the option to entrust us with product engineering or enhance your current team with our talented CRM developers, business analysts, UI/UX designers, and more.
Agile principles
At DigitalSuits, we belong to a group of CRM software development companies that incorporate agile practices into software development. Our goal is to cultivate a thriving and productive collaborative environment, enabling CRM users to achieve optimal business outcomes.
Streamlined development approach
As a CRM vendor, we embrace lean software development practices. This approach ensures full team engagement in projects, minimizes resource wastage, and enhances the development process through knowledge-sharing and feedback exchange.
Cross-functional teams
Achieving CRM-related business objectives demands a unified strategy and meticulous planning. We ensure seamless collaboration by cross-functional teams with industry-specific expertise. Together, we brainstorm ideas and formulate pertinent and valuable initiatives.