Project Manager
About the project
DigitalSuits is a custom software development company with deep expertise across industries. We work with startups, small businesses, and medium-sized enterprises from the US, Canada, the UK, Japan, and Israel, while remaining open to partnerships worldwide.
Our Project Management team consists of four Project Managers and the Head of the PM Department. We work across multiple domains, including eCommerce (Shopify) and custom application development. Our projects range from retainer-based support to full-cycle development from scratch. We collaborate with other departments and their representatives as needed, including UI/UX designers, backend developers, and other specialists.
We are looking for an enthusiastic and results-driven Project Manager to join our growing team. If you thrive in a dynamic environment and enjoy managing both long- and short-term projects, we provide the support and resources to help you achieve your full potential and deliver impactful results.
Requirements
At least 3+ years of experience in the position of PM in web development is a must;
At least an Advanced level of written and spoken English;
Strong knowledge of SDLC, project management methodologies, tools, and techniques and their practical application;
Experience with pre-sale activities: requirements elicitation and specification, estimation process;
Proven experience in project planning and execution:
Development of the project plans, reports, timelines, and other project documentation;
Setting milestones and timelines;
Resource allocation and management;
Risk management;
Project progress and budget control;
Change management;
Daily communication with the team and stakeholders (regular meetings, emails, messengers). Business communication style in written correspondence.
Maturity and ability to work independently;
Experience with custom development projects (understanding of API integration, client-server architecture, CI/CD);
QA process establishment and understanding;
Ability to cooperate with multiple teams (developers, designers, QA engineers, Sales representatives) in a dynamic project environment (managing a few projects simultaneously);
Team-building skills: facilitating collaboration, conflict resolution, motivation, building cohesive teams.
Responsibilities
Management of multiple projects simultaneously (retainers, ongoing support, and greenfield projects (T&M/Fixed Price));
Pre-sale activities: requirements elicitation and description, estimation;
Project planning and execution, backlog management;
Budget and quality management;
Customer relationship management: day-to-day communication (both verbal and written), engagement development, project negotiations, etc.;
Proactive escalation of any issues, risks management, news delivery to stakeholders as well as development of mitigating actions;
Project and team performance measurement using appropriate tools;
Cooperation with multiple teams daily;
Working on the team development: set a proper collaboration process, motivate the members, provide feedback, and help with the improvement of their skills;
Readiness for continuous self-education and improvement.
Would be a plus
Experience with ecommerce projects: preferably Shopify, but still can be BigCommerce or Magento.