Retail software development

Retail industry overview

The global retail industry is in flux. It is experiencing constant changes caused by new types of technologies. Retail businesses have to adapt to this change and anticipate emerging trends.

Retail industry data:

  • There are 1 million retail establishments in the USA which make sales for $6 trillion annually, employ no less than 29 million people, and continue to grow.
  • There are about 210,000 retailers in the UK. The total value of the retail sector is estimated to be £394 billion annually. It is the largest private-sector employer with no less than 3 million employees. Retail sales are increasing by 10% annually.

Customer shopping expectations are continuously evolving. It is more convenient than ever before. Meeting clients’ expectations is a tough challenge now. Retailers should provide clients with outstanding service, fast transactions, and give value at the same time.

Number of retailers in the US and the UK

Number of retailers in the US and the UK
Number of retailers in the US and the UK

Industry trends

The retail industry has changed significantly over the past decade and is shifting towards new values and new main assets. Firstly, there is an overall shift of companies’ focus — from being product-oriented to customer-centric models. Secondly, the companies’ main capabilities have become collaborative rather than self-contained. Thirdly, the key asset has changed as well — from tangible assets to data & consumer engagement. Finally, the main success factor has switched from large & structured ecosystems to lean & agile models. All these are caused by tech move. Technologies influence entire business aspects from marketing, sales, orders, check-out to logistics operations. Forward-thinking retailers should keep an eye on future tech trends. Others will be left behind.


  • Online global selling.: the digital era provides opportunities to capture a bigger market share. Every year international sales grow by 25%.

  • Marketplace growth: customers are looking for one place providing a better experience that a single retailer can’t offer.

  • Innovative digital experience: online experience is playing a crucial role in customers’ behavior and building relationships with them.

  • 5G: it will speed up all processes and fuel collaborations, connected spaces, and immersive experience.

  • Customization: to dive deep into producing a better customer experience, retailers should offer more options to customize the purchase and provide one-of-a-kind items using tech.

  • Omnichannel experience: brands provide plenty of touchpoints to customers. Now retailers should collect data, analyze it, and respond to each audience with a proper shopping offer. Keeping all together is a good challenge for businesses.

  • Worry-free checkouts: by developing solutions that will provide quick, convenient, and worry-free checkouts, retailers close deals, and raise loyalty.

  • Automation: by using tech services that enhance automation within all business operations, from warehouse shipping to better customer experience, companies can reduce costs and waste less.

We collaborate with clients from this industry and already have experience in this field. That is why we are eager to share our expertise with others and get a deeper knowledge base.


Product Information Management (PIM) is a software solution to collect all data, manage and specify priorities, classify products, and create a product catalog. It controls data quality and distributes them to business channels via one holistic system. It contains technical data, usage data, emotional data, and media files.

Analytics dashboards — by using dashboards, business owners or managers enable data sharing, data visualizing and reporting data to the team or to the stakeholders. Building an interactive dashboard ensures a spotlight on your analytics and, thus, game-changing decisions.

Document Management System is an essential component for retail business. DMS provides reducing storage space, enhances security, proper regular compliance, and essential backups.

Order Management System is a necessary service for retail companies as it enables centralized customer service, provides omnichannel store fulfillment, and manages inventory and sourcing.

Retail software development services we provide

Headless architecture development

If you find your e-store functionality too limited for your project, we offer headless solutions. We create a system that can work simultaneously with several distribution channels and doesn’t need to be linked to a specific output. Headless architecture development

Shopify and BigCommerce app development

Custom retail software development by using Shopify and BigCommerce platforms allows gaining new features and third-party app integrations to effectively promote and sell products.Shopify and BigCommerce app development

Replatforming and data migration

We know how to switch you from any platform to Shopify/Shopify Plus or BigCommerce without data loss and downtimes, fast and safety. We ensure fast and secure data migration from any platform. Replatforming and data migration

E-commerce website development

We ensure fast and within-budget web development, to create a scalable and data-driven e-commerce store for you. Our engineering team develops personalized solutions that will enhance your current web performance and attract new customers. E-commerce website development

Multi-language & currency store development

With multilingual and multi-currency store you will expand your business to enter new markets. This feature is highly important for your end customers who want to shop in different languages and use preferred currencies. Multi-language & currency store development

Creative UI/UX design

We know how to emphasize your unique brand identity through creative and user-friendly UI/UX design. We help distinguish your business from others and satisfy the specific needs of your audience. Creative UI/UX design

Site speed optimization

We focus on your website optimization from the ground up. By making your web pages fast on all devices, we improve the user browsing experience and conversion rate. Site speed optimization

Third-party app integrations

Third-party integrations allow you to get new features quickly without development from sсratch. You benefit from getting new functionality and, thus, attract new customers while cutting costs. Third-party app integrations

Subscription implementation

As an official partner of RechargePayments and BoldCommerce cooperators, we can help you successfully implement a subscription service that allows more potential customers to buy your product.Subscription implementation

Wholesale channel integration for merchants

We develop strategic wholesale experience with Shopify Plus or BigCommerce through individual e-commerce software solutions. You will enhance efficiency by consolidating orders and admin in one place. Wholesale channel integration for merchants

The scope of main technologies we use

The scope of main technologies we use
Shopify is an e-commerce platform that includes a full cycle of product or inventory management — from shipping and delivery to content management and payments. The platform is a cloud-based solution, which means all data is safe and there are no technicalities related to the development and hosting of an online store. Also, Shopify is marketing-friendly, as it offers SEO features and e-commerce analytics. This is the best decision for a quick start for an online business.
The scope of main technologies we use
Shopify Plus is a multi-channel enterprise platform. It provides custom features, checkout page management, and high-level support. This is the right choice for big e-com websites with over 10,000 transactions per minute.
The scope of main technologies we use
BigCommerce is a cloud e-commerce platform. It provides all possibilities to create e-commerce websites quickly without deployment and hosting. It includes in-built products, logistic management, payment services, and custom integrations which make this platform a good alternative to Shopify.
The scope of main technologies we use
Strapi is a Headless CMS that provides API and content management system for corporate or e-commerce websites. It includes a quick setup, easy expansion, integration with AWS services, and email agents. Strapi integrates with Shopify and BigCommerce, maintaining better SEO and content management for websites.
The scope of main technologies we use
Gatsby is a React Based Framework for website development using ReactJS. It provides great SEO optimization and dynamic content implementation.
The scope of main technologies we use
ReactJS is a library for UI creation based on the components. It enables the development of responsive UI and single-page applications.

Related success stories

Customer feedback

We believe in high-quality work that speaks of itself. Here is what our customers say about us.
David Olkovetsky
"We were 100% aligned that DigitalSuits was the best agency for us. Their team is extremely responsive and always tries to help."
We hired DigitalSuits to develop our website in conjunction with our designer. Our goals were to get the site pixel-perfect compared to our designs. We also needed some help ensuring that our site logic was correct for a variety of things like add-on products, variants. The site needed to be responsive for mobile and flexible in a variety of ways. Our store was built in Shopify. DigitalSuits are a pleasure to work with. Leadership is involved in every step of the process. They're also extremely focused on making sure results achieve your standards. They'll keep making changes until you're satisfied.

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