Pattern Brands

Pattern Family is one of the biggest stores we’ve ever helped to improve. Among a variety of products presented on the platform are elegant furniture pieces, luxurious bedding, stylish dinnerware, innovative kitchen gadgets, decorative accents, functional organizational solutions, and eco-friendly options, all crafted to transform ordinary actions into purposeful and pleasurable rituals of daily life. Immersive design permeates every aspect, and only a headless Shopify Plus could support the top-tier functionality that Pattern Brands sought to achieve. From Miracle's luxurious bedding to Open Space's organizational prowess, Onsen's plush towels, Gir's exceptional cookware, Yield's elegant tableware, Poketo's stylish stationery, and Letterfolk's charming home decor, Pattern Brands offers a seamless blend of quality, functionality, and style to enrich every moment of your day.

• Team upscaling: As their workload increased, they needed to upscale their team to meet growing demands.

• 24/7 support: Providing trouble-free operations for the group of websites required round-the-clock support.

• Smooth operation during peak sales periods: During events like Black Friday or other promotional periods, Pattern Brands experienced a surge in website traffic and sales volume. This necessitated robust technical support to ensure seamless operations and prevent downtime. Proactive monitoring, quick response times, and scalability were essential to handling increased traffic loads effectively.

• Custom app issues: They encountered issues with their custom app for product publishing, leading to data inaccuracies and UI inefficiencies.

• Checkout optimization: We have implemented an upgrade-safe Shopify checkout option to optimize the checkout process, aiming to increase conversion rates.

One of the challenges we tackled was with a custom app used for product publishing on their site. While the app allowed scheduling product publications, it faced issues with default activities in cases of incorrect data. To resolve this, our Shopify experts upgraded the app and integrated it with Meta fields. After conducting thorough checks and implementing fixes to prevent the entry of incorrect data, we enhanced the app's UI and functionality and introduced validation measures to ensure data accuracy.

Another quite large area of focus was optimizing the Shopify checkout process to enhance conversion rates. We prioritized transferring all supported stores to a new Shopify checkout system and ensured the seamless functioning of all tracking mechanisms. As a result, after transferring several stores to the new checkout system, our client experienced significantly higher conversion rates. However, we continued to address any issues encountered during the checkout process, particularly concerning the completion of the thank-you page.

Additionally, we worked on developing a Datadog application for one of the stores to monitor and track issues and bugs in the working process, with a particular emphasis on ensuring site speed and functionality. We also initiated comprehensive testing for all sites, and now Pattern Brands' desire is completely fulfilled with thorough testing of all processes.

• Enhanced monitoring and testing: Our team provides comprehensive testing and support around the clock. Even during peak periods of activity such as Black Friday, Pattern Family can be confident that everything runs smoothly. Additionally, our Shopify experts have been working on the app Datadog that will optimize monitoring work progress, track issues and bugs, and give greater visibility and control over their e-commerce platform.

• Compliance and security: Through our cookie compliance and privacy measures and ensuring ADA compliance across their stores, Pattern Brands now mitigates potential legal risks and maintains a secure and compliant online presence.

Our Shopify retainer team can handle challenges of varying complexity, and with our continuous support and maintenance services, Pattern Family sites now run smoother than ever.