Client
A Norwegian agency that helps clients to develop e-commerce solutions, asked us to join one of their projects. The aim was to resolve a few issues for a retail industry customer.
A Norwegian agency that helps clients to develop e-commerce solutions, asked us to join one of their projects. The aim was to resolve a few issues for a retail industry customer.
The agency’s customer faced two business issues: firstly, he regularly lost consumers who were interested in buying online unavailable items and secondly, he wanted to implement generating automatic regular orders. This way end-users didn’t have to make a new order every time, but just were charged when items were delivered. The idea was to create a new feature that would handle end-users, allowing them to book products and subscribe. The solution had to allow collecting customer card details for pre-orders. Then, the pre-order app would charge them later when the product was ready to ship.
Our team analyzed the issues and technologies that could be used for the realization. Thus, we offered to develop a new Shopify plugin from scratch. It enables three major things:
Order processing has changed. Now, users can buy and pay for available products using Shopify. Also, they can buy and pay for subscription-based goods — via Stripe or Braintree. The new plugin allows users to buy unavailable products by pre-order and pay for them when they are ready to be shipped. Moreover, we developed a new page that shows a successfully processed user’s order. Now the client doesn’t lose customers and gets more profit.