Client
A Norwegian agency that helps clients to develop e-commerce solutions, asked us to join one of their projects. The aim was to resolve a few issues for a retail industry customer.
Business needs
The agency’s customer faced two business issues: firstly, he regularly lost consumers who were interested in buying online unavailable items and secondly, he wanted to implement generating automatic regular orders. This way end-users didn’t have to make a new order every time, but just were charged when items were delivered. The idea was to create a new feature that would handle end-users, allowing them to book products and subscribe. The solution had to allow collecting customer card details for pre-orders. Then, the pre-order app would charge them later when the product was ready to ship.
