Our client is the UK company that works with retailers from around the globe. They help their customers to rebuild online stores and provide digital transformation to ensure business profitability. We cooperate with them on a few projects as Shopify experts. Now we want to share a success story of migration from an omnichannel commerce platform to Shopify Plus.
This project allows us to demonstrate the business needs of the end customer. This is a cycling retailer in the USA with a few offline shops. He wanted to provide a new service for the customers — to get orders in one of the shops even if spare parts were located in a few warehouses or shops. This approach could be implemented by two major things — providing digital transformation and making the migration from an old website to a new one based on Shopify Plus. This platform supports the functionality of receipting purchases in an offline store. At first glance, it was a perfect match for realization.
We investigated all options of the Shopify Plus feature that we were going to implement. After that, we realized that it would not work correctly if a business had more than one offline store. Our team suggested developing a hybrid solution using JavaScript. As a result, we delivered a stable working checkout page that configures parameters depending on choosing a pickup store. It contained order notes, payment methods, and prices. Website admins saw all needed order information and could organize logistics of delivering parts to one place.
Our team delivered the project on time and within budget. From now on, users are able to receipt their purchases in a store selected while making the order. It saves the shop clients time and money. The business goes digital by getting a practical tool to deliver excellent service for customers.
