Project Manager

About the project

DigitalSuits is a software development company specializing in Custom Software development. We collaborate with startups, small businesses, and medium-sized enterprises from the US, Canada, the UK, Japan, and Israel, while remaining open to partnerships worldwide. Our primary focus is on developing innovative solutions for the Retail, Event Management, AI, Real Estate, and Insurance industries, with a strong emphasis on software development and digital transformation.

Our Project Management team consists of three Project Managers and the Head of the PM Department. We work across multiple domains, including eCommerce (Shopify) and custom application development. Our projects range from retainer-based support to full-cycle development from scratch. We collaborate with other departments and their representatives as needed, including UI/UX designers, backend developers, and other specialists.

We are currently seeking an enthusiastic, innovative, and results-oriented Project Manager to join our expanding department. If you are a talented and proactive project manager who thrives in a dynamic environment and is excited about working on both long- and short-term projects, we would love to hear from you. In return, we will provide you with all the resources and support needed to unleash your full potential and drive impactful results.

Requirements

• At least 4+ years of experience in the position of PM in web development is a must;
• At least an Advanced level of written and spoken English;
• Strong knowledge of SDLC, project management methodologies, tools, and techniques and their practical application;
• Experience with pre-sale activities: requirements elicitation and specification, estimation process;
• Proven experience in project planning and execution:
• Development of the project plans, reports, timelines, and other project documentation;
• Setting the milestones and timelines;
• Resource allocation and management;
• Risk management;
• Project progress and budget control;
• Change management;
• Daily communication with the team and stakeholders (regular meetings, emails, messengers). Business communication style in written correspondence.
• Maturity and ability to work independently;
• Experience with custom development projects ( understanding of API integration, client-server architecture, CI/CD);
• QA process establishment and understanding;
• Ability to cooperate with multiple teams (developers, designers, QA engineers, Sales representatives) in a dynamic project environment (managing a few projects simultaneously);
• Team-building skills: facilitating collaboration, conflict resolution, motivation, building cohesive teams.

Responsibilities

• Management of multiple projects simultaneously (retainers, ongoing support, and greenfield projects (T&M/Fixed Price));
• Pre-sale activities: requirements elicitation and description, estimation;
• Project planning and execution, backlog management;
• Budget and quality management;
• Customer relationship management: day-to-day communication (both verbal and written), engagement development, project negotiations, etc.;
• Proactive escalation of any issues, risks management, news delivery to stakeholders as well as development of mitigating actions;
• Project and team performance measurement using appropriate tools;
• Cooperation with multiple teams daily;
• Working on the team development: set a proper collaboration process, motivate the members, provide feedback, and help with the improvement of their skills;
• Readiness for continuous self-education and improvement.

Will be a plus

• Experience with ecommerce projects: preferably Shopify, but still can be BigCommerce or Magento.