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Askporter

24/7 digital property assistant and management platform development

Client

AskPorter is a messaging platform that uses AI for optimization of various levels of management including property and facilities management, admin, and cost management. It helps to provide better client service and enhance client satisfaction.

Business needs

There were two major business needs: to attract investment based on the implementation of new digital solutions and to increase the clients’ average bill by internal process optimization. The idea that stands behind the digital solution is to simplify, to make it easier, and to faster solve users’ domestic issues, like water or gas leaks, waste disposal, and others. The old way to address the housing and related services’ problems required a lot of time and were managed by the phone (i.e. users didn’t have an option to request and order the service in real-time). The win-win solution for the business and users was to create a service that instantly takes orders and finds the required specialists with online status tracking.

Solution

We developed a platform where each city resident can sign up in a personal account, send a request for repairs, and track the status. All requests are processed by a representative who is responsible for certain offices, accommodations, and districts. Then, the representative assigns issues to a specialist. Users can track all these processes online.

Result

In conclusion, here are the key points: The platform has optimized all management costs and provided users with a transparent tool to solve their problems. The project was successfully delivered in time and on budget. As a result, AskPorter won funding.

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What happens next?

  1. Our sales manager will get in touch with you to discuss your business idea in details within 1 day
  2. We will analyse your requirements, prepare project estimation, approximate timeline and propose what we can offer to meet your needs
  3. Now, if you are ready to turn your idea into action, we will sign a contract that is complying with your local laws & see how your idea becomes a real product